UniversalInterior&Microservices
UniversalInterior& Microservices
Help Center

Frequently Asked Questions

Find answers to common questions. Can't find what you're looking for? Reach out to our support team.

Booking

Simply visit our website, select your location, choose the service you need, describe your problem, upload photos if needed, pick a convenient time, and confirm your booking. You can also call or WhatsApp us for assistance.

Yes, same-day bookings are available for most services, subject to professional availability in your area. We recommend booking in advance for guaranteed time slots.

You can reschedule or cancel your booking from your account dashboard up to 2 hours before the scheduled time. You can also contact our support team for assistance.

Services

We offer plumbing, electrical, AC repair, carpentry, handyman, water tank cleaning, home decoration, and furniture transformation services. Each category includes multiple specific services.

Yes, we stand behind the quality of our work. If you're not satisfied with the service, let us know and we'll make it right.

Absolutely! Contact us with your specific requirements and we'll do our best to help. Our handyman service is particularly flexible for unique needs.

Pricing

Pricing depends on the service type, complexity of the work, and materials required. You'll receive a clear quote before work begins. Our starting prices are listed on each service page.

We offer free initial assessments for most services. If an in-person inspection is required, a nominal visit fee may apply, which is adjusted in the final bill if you proceed.

We accept cash, bank transfers, and mobile wallet payments (JazzCash, EasyPaisa). Online card payments will be available soon.

Locations

We currently serve DHA Phase 5, 6, 7, 8, Clifton, PECHS, Gulshan-e-Iqbal, Gulistan-e-Jauhar, Nazimabad, North Nazimabad, and Bahadurabad. We're expanding to more areas soon.

Currently, our services are only available in Karachi. We plan to expand to other cities in Pakistan in the future.

Professionals

All professionals go through a thorough verification process including background checks, skill assessments, and identity verification. We also monitor ratings and reviews continuously.

If you've had a great experience with a particular professional, you can request them for your next booking, subject to their availability.

Cancellation

You can cancel free of charge up to 2 hours before the scheduled service time. Late cancellations may incur a small fee. In case of emergencies, please contact our support team.

If you've made an advance payment and cancel within the allowed window, you'll receive a full refund. Refunds are processed within 3-5 business days.

Still need help?

Our support team is ready to assist. Reach out via WhatsApp, phone, or email.

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